Message Notification System - Outbound Caller
|
|
| Technologies: | Mediasoft IVS, SQL, PL/SQL, Dialogic, Microsoft Windows NT | | Platform(s): | Desktop | | Industry(s): | Telephony |
|
Project Description:The Outbound Calling System is a notification system that automates the process of transmitting messages.
PSA designed and developed an Outbound calling system. This task was accomplished by reading a Microsoft SQL database input file. This file contained the telephone number to call and type of message to leave. If the call is successful (live person or answering machine is detected) in leaving the message, it writes the success in a log file, and moves on to the next record. If, for some reason, the service is not able to leave a message, it will retry until it successfully leaves a message, or it tries a total of 3 times for that record. If it reaches the maximum number of retries, it writes the call as unsuccessful in the log file and moves to the next record.
|